Performance Ratings
"Dun and Bradstreet Open Ratings Report for Lausanne Institute"
D-U-N-S Number for this company: 11-846-4569
Open Ratings calculates supplier performance scores using a sophisticated algorithm that takes into account the amount of information available on a supplier, the recency of the information, and the accuracy of the raters. Ratings range from 0 to 100, however, this is not a percentile score.
Summary Performance Rating: 95
Indicative of likely overall performance Detailed Performance Ratings
Reliability:
How reliably do you think this company follows through on its commitments? 98
Cost:
How closely did your final total costs correspond to your expectations at the beginning of the transaction? 96
Order Accuracy:
How well do you think the product/service delivered matched your order specifications and quantity? 93
Delivery/Timeliness:
How satisfied do you feel about the timeliness of the product/service delivery? 96
Quality:
How satisfied do you feel about the quality of the product/service provided by this company? 94
Business Relations:
How easy do you think this company is to do business with? 99
Personnel:
How satisfied do you feel about the attitude, courtesy and professionalism of this company's staff? 99
Customer Support:
How satisfied do you feel about the customer support you received from this company? 95
Responsiveness:
How responsive do you think this company was to information requests, issues, or problems that arose in the course of the transaction? 97
Supplier Performance Review is a trademark of Dun & Bradstreet. © Open Ratings, Inc.
