Committed Coach and Mentor

coachResearch over the past 30 years has shown that employees are calling for greater workplace participation. Management is being defined as a Leader, Coach, Counselor, Mentor, and Resource Person who focuses on improving performance by nurturing an environment of respect and trust.

This workshop addresses a variety of coaching techniques ranging from the ability to analyze the causes of poor performance to establishing a learning environment. Effective coaching for individuals or teams that results in productivity increases on the job can only occur when the individual or team has previously learned then displayed the knowledge, skills, and capacity needed to do the work. Effective mentoring, on the other hand, prepares an employee or team for future job advancements and responsibilities by teaching new skills, knowledge, and abilities.

Research after research has demonstrated that personnel who have had effective coaching more quickly attain promotions and earn more money. This program offers the feedback for identifying the personal characteristics, mindsets and capacity needed to be an effective mentor/coach.

Duration:

1 to 2 Days

Objectives:

Upon completion of this course a participant should be able to:

  • Tailor their approach to deal with specific needs
  • Delegate with appropriate follow up
  • Read, react, respect, and respond to others
  • Manage conflict resolution, confrontation, and disagreement
  • Coach and mentor to achieve a high involvement workforce
  • Effectively leverage power
  • Listen and stay focused
  • Identify opportunities to coach and mentor
  • Manage the obstacles coaches and mentors face
  • Create a climate of trust and confidence
  • Communicate a performance dialogue
  • Identify and leverage learning styles to achieve results

Course Content:

  • The New Leader/Manager’s Roles
  • Using Coaching and Mentoring as a motivational tool
  • Establishing a Coaching and Mentoring Relationship
  • Diagnosing Issues
  • Selecting Proper Strategies
  • Adult Learning Methods
  • Understanding Behavior Patterns
  • Directive vs. Participative Mentoring and Coaching
  • Follower ship and Mentoring
  • An Effective Model for Mentoring
  • Selection and Practice of Appropriate Coaching Techniques
  • The Nature of Inter-personal Conflict - Self Esteem
  • Coaching that will tap the Resources of the Employee
  • Empathetic listening – Encouraging two-way communication

Method:

Lausanne Institute is committed to the application of classroom learning to the workplace setting. We employ a variety of instructional training methods to assure skills transfer. These include:

  • Group Dynamics
  • Guided Conferences
  • Simulations
  • Case Studies
  • Lecturettes
  • Skill Practice Exercises