Managing Skills for Technical Managers

An especially designed New, Updated Course to assist the technical professional to effectively learn how to:

• Create a "high involvement" work force
• Understand the application of emotional intelligence
• Manage and understand human behavior
• Build Trust

Program Topics:

• The technical professional is now a manager: How to handle this new role
• How to state a results-oriented, measurable goal
• Communicating effectively - listening- trust
• Dealing with difficult people
• The motivational process
• Helping others grow - train - counsel
• Making decisions - problem solving
• Building commitment and productivity by leading technical people
• Give autonomy while assuring accountability
• Defining team members roles and relationships
• Involving others in goal setting
• Knowing your management profile
• Schools of management
• Group behavior
• Ethics in management

Managing Skills For Technical Managers:

This course will help you get the results you want "through the use of people."

Your organization's success depends on how much the Supervisor understands the new challenge. The new worker is more independent, more resourceful and wants a say. He/She does not respond well to PUSH, CONTROL and CONFORM. New attitudes and behavior are needed to meet the challenge. Reorganizing, trimming the ranks, and reducing budgets means that there are more responsibilities and more results expected from the smaller work force.

This course is an entirely New Course. It wasn't designed last year. It is EXCITING, CHALLENGING, THOUGHT PROVOKING, AND FUN, TOO.