Duration:
2 to 3 Days

This fast paced course is designed to provide the Manager with the specific skills to learn how to:

    Build Trust and Commitment.
    Create a "High Involvement" work force.
    Management principles and practices for 2000.
    Understand behavioral styles that are necessary for successful implementation of new processes.

Your organization's success depends on how much the Manager understands the new challenge. The new worker is more independent, more resourceful and wants and say. He/She does not respond well to PUSH, CONTROL and CONFIRM.

New attitudes and behavior are needed to meet the challenge. Reorganizing, trimming the ranks, and reducing budgets means that there are more responsibilities and more results expected from the smaller work force.

This course is an entirely new course. It was not designed last year. It is exciting, challenging and thought provoking.

Content:

    Identify their behavioral styles that impact the performance of their teams.
    Motivational skills that work for even problem employees.
    Provide feedback for improving team effectiveness.
    Build trust, teamwork and commitment.
    Facilitate higher productivity through participation.
    Values-ethics.
    Creating a high involvement work force.
    Eliminate the barriers that get in the way of performance.
    Understand the value differences between people.
    Leading others through change.
    Followership.
    Sharing the vision.
    Understand when and how to involve others in change and decision.
    Effective mentoring.
    Developing emotional intelligence.
    The learning organization.
    Group dynamics and team building.
    The role of empathy in leadership.

Method:

    Lecturettes
    Group Discussion
    Case Studies that deal with what is happening at the work place
    Role Play