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Dun and Bradstreet
Open Ratings Report
for Lausanne Institute
D-U-N-S Number for this company: 11-846-4569
Open Ratings calculates supplier performance scores using a sophisticated algorithm that takes into account the amount of information available on a supplier, the recency of the information, and the accuracy of the raters. Ratings range from 0 to 100, however, this is not a percentile score.
Summary Performance Rating: 95
Indicative of likely overall performance
Detailed Performance Ratings
Reliability:
How reliably do you think this company follows
through on its commitments? |
98
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Cost:
How closely did your final total costs
correspond to your expectations at the
beginning of the transaction? |
96
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Order Accuracy:
How well do you think the product/service
delivered matched your order specifications
and quantity? |
93
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Delivery/Timeliness:
How satisfied do you feel about the timeliness
of the product/service delivery? |
96
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Quality:
How satisfied do you feel about the quality of
the product/service provided by this company? |
94
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Business Relations:
How easy do you think this company is to do
business with? |
99
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Personnel:
How satisfied do you feel about the attitude,
courtesy and professionalism of this
company's staff? |
99
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Customer Support:
How satisfied do you feel about the customer
support you received from this company? |
95
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Responsiveness:
How responsive do you think this company
was to information requests, issues, or
problems that arose in the course of the
transaction? |
97
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Supplier Performance Review is a trademark of Dun & Bradstreet.
© Open Ratings, Inc.
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